Thank you for your continued support of Pokémon HOME.
We have discovered some issues in Pokémon HOME which are listed below including troubleshooting steps. We will continue to post new and updated information as available and apologize for any inconvenience.
*Please note that we are unable to respond to individual queries regarding this issue. Please continue to check this page for any updates or additional details.
Updated 2021/12/9 00:00 JST
Some smartphone users (Android) using ver1.5.0 or ver 1.5.1 remained as the free plan despite purchasing the premium plan.
（No reports on iOS）
Issue has now been fixed with ver 1.5.2
*Users still affected can contact us here.